olxtoot Privacy Policy

This page describes what we collect when you use olxtoot and how we keep that data protected. We at olxtoot take your privacy seriously. When you sign up for an account, deposit funds, or place bets on our platform, you share information with us. We handle that information according to Indonesian data protection law and the terms set out below.

Our approach is straightforward: we collect only what we need to run the service, verify your identity, process your payments, and comply with local regulations. We do not sell your data to third parties. We do not use your information for marketing beyond your olxtoot account unless you ask us to. This policy covers all olxtoot services available in supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang.

If you have questions about how we handle your data after reading this policy, you can contact our support team at the address listed at the end of this page.

What We Collect and Why

When you open an account on olxtoot, we ask for your full name, date of birth, email address, and phone number. We collect this information to verify who you are and to keep your account secure. We also collect your residential address so that we can confirm you are in a jurisdiction where olxtoot services are available.

When you make a deposit or request a withdrawal, we collect payment information. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive only the transaction confirmation and your account identifier — we do not store your payment app login or credentials. If you use a bank transfer via mobile banking, local payment, online payment, or e-wallet, we collect your account number and the name on your bank account to match deposits and process withdrawals.

Our servers store a record of your account activity: bets placed, deposits, withdrawals, login history, and IP address. We collect this to detect fraud, settle disputes, and comply with local gaming regulations. We also collect device information — browser type, operating system version, and device ID — to help us troubleshoot technical issues and prevent unauthorised access.

Account verification: We ask for copies of your ID card, passport, or drivers' licence during account setup. This is a legal requirement in the jurisdictions where we operate.

Cookies and Tracking

olxtoot uses cookies to keep you logged in and to remember your preferences. These cookies are essential for the platform to function. We also place analytics cookies on your browser so we can see how many users visit olxtoot each day and which pages are most used. These cookies do not identify you personally — they collect only aggregate data. You can disable cookies in your browser settings, but some platform features may not work if you do.

Third-Party Processors

We use third-party services to process payments, send emails, and store backups of our database. These service providers have signed data protection agreements with us and are not allowed to use your information for their own purposes. Our servers may sit outside Indonesia; we store copies of your account in secure data centres in the region to ensure we can restore service if a local outage occurs.

Your Rights and Our Commitments

You have the right to request a copy of all data we hold about you. You can also ask us to correct information that is wrong, or to delete your account and associated data once your account balance is zero and you have no unsettled bets. We will respond to data requests within 14 days. To exercise these rights, email our support team using the contact details at the bottom of this page.

We will not share your data with government agencies unless we are legally required to do so. If we receive a court order or regulatory request, we will comply. We do not use your information to make automated decisions about your account — for example, we do not use an algorithm to decide whether to approve or deny a withdrawal. All account limits, verification decisions, and payment holds are reviewed by our team.

We keep your data for as long as your account is active and for three years after you close it. After that period, we delete personal information except where we are required by law to keep records. Data is encrypted in transit and at rest using industry-standard protocols.

Key takeaways

  • We collect name, date of birth, address, and payment information to verify your identity and process transactions.
  • We do not sell your data to marketers or third parties for profit.
  • We use payment processors and analytics services; they are bound by data protection agreements.
  • You can request a copy of your data or ask us to delete your account at any time.
  • We keep data for three years after account closure, then delete it unless law requires otherwise.

Contact olxtoot

If you have questions about this policy or want to request your data, contact olxtoot support. You can reach us by email at [email protected] or by post at our registered address in Jakarta. We aim to respond to all privacy requests within 14 business days. If you believe we have mishandled your data or violated this policy, you can lodge a complaint with the Indonesian data protection authority.